Contact Us
General Enquiries
Find support anytime by exploring our comprehensive care and use guides. For general questions, please visit our FAQs page or contact us via our online contact form.
Register My Guarantee
To register your product guarantee, simply click the button below and complete your details. Once everything is submitted, your guarantee will be successfully registered and you’ll be all set.
Submit a Guarantee Claim
We’re sorry to hear there is an issue with your item. To submit a guarantee claim, please complete the contact form by clicking the button below, and a member of our team will be in touch shortly.
To help us process your request as quickly and efficiently as possible, please ensure you have your proof of purchase and clear images of the product ready, as these are required.
Please note that during busy periods, such as Christmas, response times may be longer than usual. We appreciate your patience and kindly ask that you allow up to 10 working days for a response.
A polite note: we are not associated with the card machine provider, also known as Dojo.
Online Order Support
If you placed your order directly through our website, www.dojohome.co.uk, and require assistance, our team is here to help.
If you are experiencing an issue with your order, please click the button below and complete the contact form. Our team will review your request and respond as soon as possible to assist you.
If you have recently placed an order and need to update your delivery address, please contact us within 30 minutes of placing your order by calling 0116 286 7000 and selecting option 1 for Customer Services.
Please note that after 30 minutes, we are unable to make changes to the delivery address or modify the products in your order.
Press, Media & Influencers
Are you reaching out on behalf of a media organisation and looking to feature Dojo products in an upcoming publication? Get in touch with us by clicking the button below. If you’re a social media influencer who loves cooking and are interested in a gifted collaboration, click here. Please note that we may not be able to respond to every inquiry.
B2B Sales & Enquiries
Are you a retailer interested in stocking and distributing Dojo products? Or perhaps you represent a business looking to place a bulk order? Get in touch with our friendly sales team.