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Find support anytime by exploring our comprehensive care and use guides here. If you still have questions, don’t hesitate to reach out to us.
Congratulations on your latest purchase! To register your guarantee, simply click the button below. Be sure to retain your purchase receipt for your records.
We’re sorry to hear there’s an issue with your DOJO item. To process your guarantee claim as quickly as possible, please provide the following details:
Please forward the above information to our customer services team by clicking the button below or emailing reception@imperialgb.com. Please note that during busy periods like Christmas, our response times may be slower than usual. We appreciate your patience and understanding.
If you’ve just placed an online order through our website and need to update the postal address, please contact us immediately on 0116 286 7000. Our customer service team is available Monday to Friday, from 9:00 AM to 4:00 PM (excl. public holidays & bank holidays).
Are you reaching out on behalf of a media organisation and looking to feature DOJO products in an upcoming publication? Get in touch with us by clicking the button below. If you’re a social media influencer who loves cooking and are interested in a gifted collaboration, click here. Please note that we may not be able to respond to every inquiry.
Are you a retailer interested in stocking and distributing DOJO products? Or perhaps you represent a business looking to place a bulk order? Get in touch with our friendly sales team.